1. Information We Collect
Personal Information: Name, phone number, email address, physical address, and emergency contact details.

Driver & Vehicle Information: Driver’s license details, vehicle make, model, registration number, and insurance documentation (for service providers).

Location Data: Precise real-time geolocation (GPS) data from your device to connect stranded motorists with nearby service providers and track active trips.

Payment Information: Payment card tokens, transaction history, and wallet details. (Payment processing is handled securely by third-party payment gateways; we do not store full payment card details).

Technical & Usage Data: IP address, device model, operating system, app usage analytics, and crash logs.

2. How We Use Your Information
To dispatch nearby service providers and facilitate roadside assistance.
To verify driver credentials and conduct security/compliance checks.
To process service bookings, in-app payments, refunds, and driver payouts.
To send real-time service updates, OTP verification codes (via Twilio/SMS), and transactional emails.
To provide in-app navigation and routing via third-party map APIs (such as Google Maps).
To comply with legal obligations and enforce platform safety standards.

3. Disclosure of Your Information

Between Users and Service Providers: We share customer pickup locations and contact numbers with assigned providers, and provider vehicle/location details with the customer to fulfill the service.

Third-Party Service Providers: We share necessary data with service partners who support our infrastructure, including:
Map & Navigation Services (e.g., Google Maps API)
SMS & Communications Providers (e.g., Twilio)
Cloud & Push Notification Infrastructure (e.g., Firebase)
Payment Gateways (e.g., Stripe, PayPal, or local gateways)

Legal Requirements: When required by applicable law, court order, or regulatory authority.

4. Data Retention & Account Deletion
We retain personal data only as long as necessary to fulfill service requests and comply with legal or accounting requirements.

Account Deletion: Users and providers can delete their accounts directly in the mobile app settings or by submitting a deletion request to [Support Email]. Upon request, all personally identifiable information will be permanently deleted or anonymized, subject to regulatory record-keeping rules.

5. Data Security
We implement industry-standard encryption, firewalls, and secure socket layer (SSL) protocols to protect personal data against unauthorized access, disclosure, alteration, or destruction.

6. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors.

7. Changes to This Privacy Policy
We reserve the right to update this policy periodically. Any updates will be posted on this page with an updated effective date. Continued use of the website or apps constitutes acceptance of the revised policy.

8. Contact Us
If you have questions regarding this Privacy Policy or your data rights, contact us at:

Company Name: Indian It Team
Website:Indian IT Team
Email: abbymories@gmail.com
Phone / WhatsApp: https://wa.me/0919111803533
Physical Address: Bhind Madhya Pradesh, India